Every Leader's SmartBook® Paperback |
$24.95 AUD |
Section 1 - Vision Unlimited
01. Leaders make things happen 02. Leaders dare to dream 03. Leadership or management? 04. How to get your purpose right 05. How to get your mission right 06. How to get your strategy right 07. How to get your goals right 08. Goals for every relationship Section 2 - Character Unlimited 09. Inside-out leadership 10. Your most important leadership tool 11. Underground leadership 12. How to sharpen your character and skills 13. 5 qualities of a faithful leader 14. 6 qualities of an effective leader 15. The one quality that changes everything 16. How to own up when you get it wrong 17. How to make a genuine apology Section 3 - Results Unlimited 18. How to break free from the kingdom of “should” 19. How to run meetings that people will love 20. How to run meetings that get things done 21. When performance doesn’t match expectation 22. Methods vs Outcomes 23. How to lead at the right level 24. How to lead a small group 25. How to deal with complaints 26. How to deal with difficult people (1) 27. How to deal with difficult people (2) |
Section 4 - Relationships Unlimited
28. 3 steps to being a champion encourager 29. How to tackle the issue and still win the person 30. How to correct others 31. How to confront others 32. The art of successful delegation 33. How to remember names - Part 1 34. How to remember names - Part 2 35. How to remember names - Part 3 36. 8 common mistakes in listening 37. The art of re-listening: Step 1 - Reflect 38. The art of re-listening: Step 1 - Re-affirm 39. The art of re-listening: Step 1 - Request 40. Relationships that build leadership Section 5 - Teamwork Unlimited 41. The danger of “Rambo Leaders” 42. How to build your team - with care. 43. How to build your team - with words. 44. How to build your team - with training. 45. How to build your team - with expectation. 46. How to build your team - by developing trust. 47. Caring for your customers by empowering your team 48. The leadership of “Wow!” 49. Upside-down leadership – leading by serving 50. Leadership to die for |